Privacy Policy for 22-Gold

 
 
Introduction
Welcome to 22-Gold, a web-based jewelry and gold accounting application developed by 22-soft. This Privacy Policy explains how we collect, use, and protect your personal and business data when you use our app. By using 22-Gold, you agree to the terms outlined in this Privacy Policy.
 
Information We Collect
When you use 22-Gold, we may collect the following types of information:
  1. Personal Information
    • Name
    • Email address
    • Phone number
    • Company name (if applicable)
  2. Business Information
    • Inventory details (e.g., jewelry items, gold stocks, weights, prices)
    • Transaction records
    • Customer details (e.g., names, contact information)
  3. Device Information
    • Device type
    • Operating system version
    • App usage data
  4. Information from Firebase Services
    • To provide and secure our service, we use Google’s Firebase platform, which may automatically collect additional data. This includes identifiers for mobile devices (e.g., Android Advertising ID or Advertising Identifier for iOS), IP addresses, and user agent strings.
    • When using Firebase Authentication, the service collects user agent strings and IP addresses for security and to prevent abuse.
 
 
How We Use Your Information
We use the information collected to:
  • Provide and improve the functionality of the app.
  • Manage your account and business data.
  • Offer customer support and resolve technical issues.
  • Send important updates, notifications, and promotional materials (with your consent).
  • Analyze app usage to improve performance and user experience using integrated services like Google Analytics for Firebase.
  • Ensure the security of the application and prevent fraudulent activity.
 
Data Sharing and Disclosure
We do not sell, trade, or rent your personal or business data to third parties. We may share your information only in the following circumstances:
  • With Service Providers: We use third-party services, including Google’s Firebase, for functions like hosting, database management, and analytics. These services may process data as described in their respective privacy policies.
  • Legal Compliance: If required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
 
Data Storage and Security
We implement industry-standard security measures to protect your data, including:
  • Encryption for data storage and transmission.
  • Secure authentication protocols, which are managed through Firebase.
  • Regular security audits and updates.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to minimizing risks. For more information on Firebase’s security measures, please refer to Google’s policies.
 
Your Rights
You have the following rights regarding your data:
  • Access: Request a copy of the data we have about you.
  • Correction: Request corrections to any inaccurate information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-out: You can opt-out of some data collection, such as analytics, through your device settings. You can also unsubscribe from marketing communications.
 
Third-Party Services
22-Gold uses Google’s Firebase platform. The specific Firebase services used (e.g., Authentication, Realtime Database) and the data they process are detailed in the Information We Collect section. Firebase services are governed by their own privacy policies, and we encourage you to review their policies to understand how your data is handled.
 
Children’s Privacy
22-Gold is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
 
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and take effect immediately upon posting. Continued use of the app after changes indicates your acceptance of the revised Privacy Policy.
 
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
  • Company Name: Twenty Two Programming Solutions.
  • Email: info@22-soft.com.
  • Phone: 00962-792223100.
  • Address: Ali Nassouh At-Taher St., Amman, Jordan 00962.
Thank you for trusting 22-Gold for your jewelry and gold accounting needs. We are committed to protecting your privacy and providing a secure experience.